The Pivothead Kudu Black features a flat black finish, smoke grey lenses, a micro-usb cable, and a microfiber pouch.
Limited Warranty (United States)
*Note: Outside the United States, please contact a Pivothead Authorized reseller directly.
Pivothead frames, lenses and electronic components are guaranteed against manufacturing defects (1) year from the original date of purchase. Dated proof of purchase from and Authorized Pivothead Reseller will be required for all warranty claims. This limited warranty extends only to products purchased from Pivothead or a Pivothead Authorized Reseller. In the event of defects during this period Pivothead at its option will repair or replace the defective part or product with a comparable part or product. Any repaired product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer.
Exclusions and Limitations
Scratches on lens or frames are considered normal wear and tear, and are not covered under this warranty. Pivothead reserves the right to determine what is considered a manufacturing defect.
This limited warranty does not apply if:
(a) if any electronic compartments have been opened, the warranty is void
(b) the product has been altered or modified in any way, except by Pivothead,
(c) a repair has been attempted by anyone other than a facility authorized by Pivothead to repair the product,
(d) the product has not been operated, or maintained in accordance with instructions supplied by Pivothead,
(e) the product has been subjected to abnormal physical stress, dropping, water or sand damage, misuse, mishandling, electrical current fluctuations, negligence, or accident,
(f) the serial number on the Product has been altered, defaced, or removed.
Pivothead excludes liability for any loss or damaged data which is erased in connection with the repair or replacement of a warranty claim. Pivothead is not responsible for shipping charges associated with warranty returns. Pivothead assumes no liability for any accident, injury, death or any loss or claim related to or resulting from the use of Pivothead products.
Please note, all apparel purchases are not eligible for return unless new and part of a bundle package.
Obtaining Warranty Service
Please contact our Customer Service Department at firstname.lastname@example.org if you are needing warranty services or have any questions at all. We’re here to help five days a week and will respond within 24 hours (usually much quicker though).
Our Customer Service Department will make all attempts to rectify your problems. If we are unable to resolve the issues, we will ask you to send in the product(s) for further review / assessment. In order to send in your product(s) for further review, you must first obtain a RETURN AUTHORIZATION NUMBER (RA#).
Once you have received the RA#, as well as our return address, kindly return the product(s) with a copy of your original receipt and a brief explanation of the nature of the problem(s).
Once our team receives your product(s), we will first determine if the product(s) are experiencing issues because of a true manufacture defect or owner abuse/neglect. If the product(s) shows true manufacture defect, we will either repair or replace the product(s). Please be aware not to attempt repair yourself, as this will void the manufacture warranty.
* Shipments without RA#, original product packaging and receipt will not be accepted, and returned back to sender without review.
Posted by Unknown on 30th Oct 2014
I purchased a pair of Pivothead Kudus looking to obtain hands-free video while coaching competitive swimming. I am an early technology adopter/innovator in my field and I think there is a huge potential market for these devices among other coaches. However, the current design will need to evolve a little bit for widespread acceptance.
I really like the idea of being able to capture exactly what I see from my POV so that I can show my swimmers ways to improve their technique. I also like adding my spoken commentary as I record to jog my own memory later on.
In the past, I had a choice of either holding a video camera in front of my face—or to use a stop watch alone and rely on my memory for analysis and miss out on the huge benefit of video for later analysis. With Pivothead, I can get both hands-free and eyes-free POV video and still have the option to either use a stopwatch or not.
I use the hi-def video to get exact time splits by counting video frames. That way I don’t have to use a stopwatch or write times down in a notebook. I just watch my swimmers and concentrate, without distraction, on what they are doing and talk while the video records what I see.
I really r-e-a-l-l-y wanted my Pivothead glasses to work out, as it can potentially solve a pressing need. Unfortunately, I am sending mine back for the 30-day money back refund for reasons that I will detail below. I will certainly consider the next generation, however, if Pivothead can fix a couple of problems with the current design…
I think the folks at Pivothead are definitely on the right track here and this is a great idea, but this current design has a couple of issues that I would love to see resolved…
The first thing for my next generation design wish list would be to move the recording status LED to a place where it can be easily seen while wearing the glasses. As it is currently configured, one has to completely remove the glasses to see if they are recording (which totally defeats the whole hands=free’ idea). Several times I have thought I was recording only to be disappointed when I later find out that the device inexplicably shut off for whatever reason. Putting the LED in front of the eye where it can be seen by the user makes so much more sense than on the inside of the temple (out of view), as it is currently configured. To me, a user must have a constant indication that the deice is recording (or not).
A small microphone in the temple near the ear that emits an optional ‘beep’ when the recording status changes would also be a nice touch.
Another annoying issue is that there is no way to adjust the up/down alignment of the camera. The current design shoots way too high when the earpieces are placed normally on the ears. In order to use mine to video a subject approximately 20 feet away, I must slide the temples up about 1.5 inches above my ears, which looks ridiculous aesthetically. A small adjustment capability, perhaps on the temples at the hinges, would do the trick.
The biggest problem I have with my current Pivotheads is that for whatever reason, mine inexplicably quit recording when there is still plenty of storage and battery remaining—and then they won’t start recording again. That is the main reason that I am sending them back, obviously, but I really hope the folks at Pivothead make a few needed changes to this otherwise great idea so that I can reconsider them in the near future.
There are tens of thousands of other coaches out there just like me who would love to have something like this that works well and is reliable and durable—so Godspeed on the next revisions and please let me know when the next generation is ready.
Posted by Cheese on 11th Sep 2014
Great set of glasses, with nice video quality.
In low light conditions the video suffers from a little bit of a grainy effect, but not too bad.
Glasses are obviously a little heavier than a standard set of sunnies but not uncomfortable.
Great product, would recommend for anyone who needs a hands free camera or anyone wanting to do P O V video.
Posted by Tom Hoy on 26th Jul 2014
My footage from these glasses will not only be used for entertainment and storing great memories, but will be instrumental in evaluating military actions overseas. When I'm home, these videos will be admitted as evidence for my police job. Great clarity of sound and sight AFTER the chaos stops. Invaluable!
All prices are in USD