The Pivothead Durango Glossy Black includes a glossy black finish, smoke grey lenses, a micro-usb cable, and a microfiber pouch.
Limited Warranty (United States)
*Note: Outside the United States, please contact a Pivothead Authorized reseller directly.
Pivothead frames, lenses and electronic components are guaranteed against manufacturing defects (1) year from the original date of purchase. Dated proof of purchase from and Authorized Pivothead Reseller will be required for all warranty claims. This limited warranty extends only to products purchased from Pivothead or a Pivothead Authorized Reseller. In the event of defects during this period Pivothead at its option will repair or replace the defective part or product with a comparable part or product. Any repaired product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer.
Exclusions and Limitations
Scratches on lens or frames are considered normal wear and tear, and are not covered under this warranty. Pivothead reserves the right to determine what is considered a manufacturing defect.
This limited warranty does not apply if:
(a) if any electronic compartments have been opened, the warranty is void
(b) the product has been altered or modified in any way, except by Pivothead,
(c) a repair has been attempted by anyone other than a facility authorized by Pivothead to repair the product,
(d) the product has not been operated, or maintained in accordance with instructions supplied by Pivothead,
(e) the product has been subjected to abnormal physical stress, dropping, water or sand damage, misuse, mishandling, electrical current fluctuations, negligence, or accident,
(f) the serial number on the Product has been altered, defaced, or removed.
Pivothead excludes liability for any loss or damaged data which is erased in connection with the repair or replacement of a warranty claim. Pivothead is not responsible for shipping charges associated with warranty returns. Pivothead assumes no liability for any accident, injury, death or any loss or claim related to or resulting from the use of Pivothead products.
Please note, all apparel purchases are not eligible for return unless new and part of a bundle package.
Obtaining Warranty Service
Please contact our Customer Service Department at firstname.lastname@example.org if you are needing warranty services or have any questions at all. We’re here to help five days a week and will respond within 24 hours (usually much quicker though).
Our Customer Service Department will make all attempts to rectify your problems. If we are unable to resolve the issues, we will ask you to send in the product(s) for further review / assessment. In order to send in your product(s) for further review, you must first obtain a RETURN AUTHORIZATION NUMBER (RA#).
Once you have received the RA#, as well as our return address, kindly return the product(s) with a copy of your original receipt and a brief explanation of the nature of the problem(s).
Once our team receives your product(s), we will first determine if the product(s) are experiencing issues because of a true manufacture defect or owner abuse/neglect. If the product(s) shows true manufacture defect, we will either repair or replace the product(s). Please be aware not to attempt repair yourself, as this will void the manufacture warranty.
* Shipments without RA#, original product packaging and receipt will not be accepted, and returned back to sender without review.
Posted by Unknown on 23rd Apr 2015
The Pivotheads have given me capability that the GoPro never did. I needed a discreet method of filming training videos for an industry that deals with high profile clients who don't always feel comfortable seeing a camera being waived around or mounted on the person serving them. We do not include celebrities or sports figures in our training videos but the methods we use to service them are crucial to our training programs success. Pivotheads have allowed us to create discreet but comprehensive hands-on training for a very sensitive set of clientele without sacrificing their sense of privacy and security.
Posted by Unknown on 14th Jan 2015
The Durango Glasses are kool looking and they actually record video and pics in HD. The buttons are very easy to use and there is very little to not understand about there operation. The mic picks up sounds very well, which is a nice added touch for sound quality with the video. They are comfortable to wear and for the price are an awesome purchase. Shipping was next day and packaging was done right.
This is way better than having to wear some kind of mount on top of your head to record your point of view.......Thanks Pivothead!
The App for Iphone for the glasses is easy to use, free, and I am able to transfer vid's and pics via Wifi directly to my phone using the Air Sync. I can clear the 8Gb memory each time I transfer the vid's to my Iphone, which is great!
Great Product with a Great Price.......
All prices are in USD